Shop LIVE

Go 1-On-1 With Our Product Specialist

Go 1-on-1 with our product specialist with a one-way video call (don't worry, you'll see us but we can't see you). See different colors, ask questions, and learn about what makes us great. It's quick, free and no obligation to buy.

START A VIDEO CALL

Book an Appointment

Available: Monday - Friday 9am - 4pm PST

On Your Time

From the Comfort of Your Home

BOOK AN APPOINTMENT

Testimonials

Such a wonderful experience and it was very helpful to be able to see the product and speak with someone without having to leave the house!

Mila Z.

Chrissie was super helpful, knowledgeable and answered all of my questions! I feel really confident purchasing from Orbit Baby!

Danielle J.

How Does It Work?

ONE

Click here to launch a video call or schedule for a later date.

Available: Monday - Friday 9am - 4pm PST

TWO

The video is one way, so you can see us but we can't see you, and all you have to do is turn on your mic.

THREE

Receive a personal product demo and answers to your questions with our friendly product specialist. It's the next best thing to shopping in a store!


Live Video Support FAQ


Our video demo service is a FREE service for customers who are looking for an introduction to the Orbit Baby brand and would like to explore our product line. See the product in action, ask questions and get the advice you need to help make your purchase.

If you already own our system and you have a question or need support, we'd love to assist you at hello@orbitbabyusa.com

By default, we only use your microphone so we can talk to each other. It's a one way video link from the store to you, you'll be able to see us but we can only hear you.

If you would like to do a two way video call there is an option for that.

No, the service is completely anonymous. We only use your microphone so we can talk to each other. It's a one way Video link from the store to you, you'll be able to see us but we can only hear you. And the service completely free with no obligation to buy!

At the moment LIVE Shopping is limited to only when you see a green dot on the video chat icon at the bottom right of the webpage. If we're not available, it means we are on a call or it is outside of our operating hours. Check back or schedule an appointment with us!

We can take as little or as much time as you want. There is no time commitment. Want a quick 5min demo, no problem!

Go 1-On-1

Ready to Shop LIVE?

Book a quick and free personal video demo with our product expert.

BOOK AN APPOINTMENT

Looking for customer service or have a question about a recent order you placed?

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